Submitting your documents just got easier

You can now submit forms and documents quickly and securely.

Valid formats
PDF, JPEG (or JPG) and PNG

Size limit
Up to 2MB per file

Valid formats
Maximum upload

Claim Procedures

  1. Complete the Electronic Claim Report
  2. Get all the supporting document(s) ready
  3. Submit Claim Report with all supporting document(s) as soon as possible from the date of treatment or clinical consultation
  4. UBi will review and process your claim submission within 2-5 working days.
  5. Settlement letter and/or email will be issued after approval.

Fast Delivery

Faster delivery of documents to us

Peace of Mind

Documents are received securely online


Submit your documents whenever, wherever

STEP 1: Login to the United Builders Insurance Company Ltd policy holder dashboard

Ensure every section on the form is completed and you have all the supporting documents ready to submit.

STEP 2: Click view policy and choose which policy (applicable) you want to report claim

You can take a picture with your phone if you do not have a scanner available. Please ensure the document image is clear. Some forms can also be completed online and saved as PDF.

STEP 3: Input your claim details. Follow the instructions. Start with date of Accident.

Click the link below to open Document Upload.

Frequently Asked Questions

Who can use Document Upload?
How long will my request take to process?
What supporting documents are required?

Upload your documents securely with us